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Love this place! The hairdressers are great! The lovely girl taught me how to do beach waves and they also have great shopping!
I had a manicure and pedicure done here before my wedding day. I was horrified with the results. One lady did half of my pedicure and then another girl completed the rest and my manicure. The pedicure was bad, but not as bad as the manicure. It was blotchy, uneven, no shaping, cuticles not done. The worst part is I don’t think the girl understood how bad of a job she did. I left and went to the corner nail salon to get my nails fixed after paying full price for their service.
Worst experience with extensions I have ever had! Colour 'matching' was horrible and I need to go somewhere else to get the cut fixed, after getting it cut again a second time. And the price… well it would have been good if I was charged what I was told I would be.
1. rushed job 2. I had to re-straighten my hair when I got home because parts were still curly. + more expensive than other salons... wouldn't recommend to anyone!
TERRIBLE worst hair cut I have ever received. The hair dresser spent a total of 5 minutes on the cut. My hair length and layers were so uneven but I did not notice until I got home and examined it. Are your hair dressers even certified?? I definitely do not recommend this place.
Love this hair salon!! Melissa is amazing!
I bought the voucher for Cavalier for 3 refresher facial or 3 manicure. I was very disappointed. I used 2 manicure for myself and my mom. The girl didn't have proper equipment to dry the nails. 2 hours later, I still ended up wiping out one nail with paper towel. I decided to try the facial the next weekend and booked my appointment. My appointment was at 10:30 AM, I waited 1 hour, the aesthetician was still working on a makeup job. When I told the manager I could not wait any longer, all she could say was sorry, and offered to rebook my appointment. She told me she can only make sure the customer is served, but can't do anything else if her worker is running behind. This is unacceptable.
Incredible salon. The new place looks amazing. It's warm, modern, open and accessible. I had my hair cut by Zlata and it was amazing. The cut was precise, she equipped me with the tools to recreate the style at home. The staff from the moment I walked in was friendly, welcoming and knowledgable. I would HIGHLY recommend going there. Million dollar service with a 1/4 of the price.
I love my hair! Best hair cut ever, I got my colour done and it is amazing and then I got a cut and it was exactly what I wanted, I am so happy, you guys are the best!!!!!!
I had Nadia cut my hair. The worst hair cut I have ever seen. I do not recommend it at all.
Réponse d'entreprise 28 août 2013
We pride ourselves on going above and beyond for customer service and satisfaction. If you have received a service you are unhappy with we would hope that you would allow us an opportunity to correct the problem. We have over 15 experienced stylists on staff and have been in the industry for over forty years because we stand behind our work. Undisclosed client with the complaint we hope you can contact us directly, we happily will find a mutually agreeable solution.
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