They don't answer the main phone in New West. When they do answer the main phone at the Vancouver store, the know nothing cashiers answer by saying:"yup" or "nope". Pathetically casual. NO manners, no willingness to help make a sale. Plus today the Vancouver store has only ONE person in the fishing department and he called in sick. Effectively no sales staff to sell fishing stuff. What a shoddy operation A & N has disintegrated into.
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