I scheduled my service appointment with two weeks in advance. I needed the service to be made, 4 new tires to be installed and the brakes to be checked (as they had not been properly placed last time I was there). I had called ahead of time to make sure they had the right type of tires ready. I get to my appointment 15 minutes early. Wait for four hours and a half, no phone calls, no messages, nothing. When I come in to check on my car they say they NOTHING was done. After 4.5 hoursNOTHING done!