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Awesome Service. The Team was great, Place was so fresh and clean. My dog looked great See you again in 6 weeks
Just picked my dog up from her appointment after being called partway through about them having cut one of her dew claws right off with the clippers, and claiming to me that they had no knowledge of her dew claws on file when I know I have mentioned them before. They told me not to consider contacting a vet about it, and charged me full price after hurting my dog and giving her a less than average cut, very upset and not at all impressed.
My regular groomer was booked so I tried this service. The individual I dealt with ( Shawna?) was rough with my dog and when I attempted to express my concerns she became rude, aggressive in her language and even more unpleasant. If you care about your pet, think long and hard about using this service. Is there a rating lower than terrible?
Réponse d'entreprise 11 décembre 2017
Thank you for taking the time to reach out. We are very sorry that our services did not live up to your expectations Would it be possible for you to contact us regarding your experience. Unfortunately we are unaware of any possible negative experience a customer may of had at out location. We would very much like to have the opportunity to talk further with you.
I bought my dog in my dog and she was a mess. Tonight she is beautiful and is sitting on the couch very cozy. The best part is Betty loves being there. She is not traumatized at all. She loves going on and is happy to come home
Réponse d'entreprise 26 octobre 2017
Thank you for taking the time to give our Team such a lovely review. Betty was a pleasure
Love the real 'spa' feel of this grooming salon. It is crisp and clean. Our fur baby always comes home looking great and smelling super fresh! The staff were extremely patient with her and always followed her lead as our baby tends to be nervous around strangers. But now she is so comfortable and trusting of the staff that she walks in willingly! Great shop with great staff. See you again soon!
Réponse d'entreprise 26 octobre 2017
Thank you for the lovely review. It is always a pleasure to receive feedback. We definitely hope to see you again soon!
Service was great. Price was not a problem at all and much cheaper than other places I called. In and out on time
Réponse d'entreprise 26 octobre 2017
Thank you for writing a review. It always nice to receive such lovely feedback. Hope to see you again soon
Nahhh....this business hasn't been the same since previous owner...How you Goin to charge someone $45.00 plus taxes for eye cleaning and a nail trim..used to swear by this place.?
Réponse d'entreprise 26 octobre 2017
Thank you for taking the time to reach out. We are very sorry that our services did not live up to your expectations We have reviewed your file and if you would like to contact us we would love to have the opportunity to speak with you
WOW, That is all I can Say! They did an Awesome job on all 3 of my dogs! It was even Pet Dental Month and I got Free Treats for all of them! Great Service....We will all be back!
Réponse d'entreprise 26 octobre 2017
It was great to see you! Always a pleasure to see your 3 Adorable Dogs. Looking forward to our next visit tigether
I have been taking Abby to Adorable Dogs for 5 yrs now and she of course hates to go but is very good once she is there and I am gone.....lol. They love dogs and do a great job in grooming her. The only thing I find wrong is the long wait in getting her back as her appointment time is never the time they actually start work on her. So if you don't mine many hours without your dog this is a great place to take them.
Réponse d'entreprise 26 octobre 2017
Thank you for the feedback. Many changes have been made at our location since your last visit. We would love to see you again
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