Feb 28, 2022 Brent K. was the driver. He has an attitude issue and is completely rude. He told me that he couldn't open the back door of the van cause there were people that were walking past his driver's side door. Then he specifically took a longer way to get to my home costing me more money. He told me not to call him for help with groceries. I tried to explain the situation to Michelle the dispatcher, and she confirmed with me that his job is to take the groceries to the front door.