The prior owners of our home had this companies windows installed. Of 20 windows, 11 have issues, the windows are less than 3 yrs old. Hinges on 6 windows have broken, 5 locking mechanisms have broken so we can't open the 11 windows. Called the company for assistance, waste of time.I had 2 local window companies repair the windows and both companies said they were the worst quality windows they had ever seen and said its only a matter of time before the rest need to be fixed.
I had got 14 windows installed at my house and within 6 years the glass which were manufactured by 24 HOUR THERMAL GLASS INSTALLATION COMPANY, turned pink from inside out indicating the gas leakage in the glass. I called the management of the company &, they straight away refused to accept any responsibility and told me that they can't do anything about it. $10,000 gone to a waste as i have to get the new windows installed. i will defiantly not get windows from a company that uses their GLASS.