TERRIBLE. My BIL and sister bought a home from them and it has been a NIGHTMARE for them - from the very beginning!! They try to scam you and make you feel bad for wanting the things that you PAID for. I honestly can't believe how this builder is still in business. If you buy from this builder be VERY specific with what you want and DO NOT let them push you around. At the PDI they WILL rush you and they will tell you that you only have a limited time to look at things. AWFUL.