Banque Scotia Westwood Mall

The tellers and managers are courteous and resourceful. In particular tellers named Gagan and Surya are especially patient and well mannered. They had addressed my needs promptly and effectively.

I visited a branch to replace my debit card, residing in Mississauga while my home branch is in Pickering. Despite the same branch helping previously, they refused this time, insisting I go to Pickering. The staff's rudeness and blame-shifting for not updating my address were disheartening. This raises concerns about treatment of high-value customers in similar situations.

Bank machines never work properly at this location .