Should be NO STAR...No customer service at all! Do not bring any of your business to this person. You will just waste your time going to him, very inconsiderate. I lost my whole day of work because he keeps on promising that hes coming to do the job. Waited 3 1/2 hours and still saying another 10-15 minutes and hes coming! John Flash does not value your time so might as well go somewhere else.