On Track Door Systems Inc
2.6/5
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Localisation

Produits et services

  • Porte de garage commerciale,
  • Installation de porte de garage,
  • Entretien de porte de garage,
  • Réparation de portes de garage,

Langues parlées

  • Anglais,
Localisation
717950 Hwy 6, Owen Sound ON N4K 5N7
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Évaluations et commentaires - On Track Door Systems Inc

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2.6/5
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    User361420
    Par

    Doors came on time and look good

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    cape9134
    Par

    Love my garage door, the guys that installed it were very professional and quick.

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    sarahloo
    Par

    Terrible service ...

    Terrible service and a terrible install. They didn't even complete the job. Would never recommend this company!

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    Bellbrooke
    Par

    malfunction caused by installers not fixed.

    This company installed two 16 x 16 doors on my Calhoun building. One panel was damaged during installation and needed to be replaced. They did that, but caused an issue with the function of the door. Now, most times it jams in the open position. After two years of numerous service calls to fix this issue they now have not fixed it and want to charge me for more service to fix the damage they caused. Shabby ,, very poor consumer relations.

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    Réponse d'entreprise 8 juillet 2015

    This service call was completed Free of Charge despite doors being out of warranty and not having been alerted to any further issues since the last service call (also done under warranty) Have also since, received confirmation from both this customer and the contractor to confirm satisfaction has been achieved. We are not perfect and do apologize for the delay in correcting this issue, but remain committed to satisfying our customers. |

    wd123
    Par

    Phone calls not returned

    Phone calls not returned over two days. Called another Company. Repaired same day called

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    Réponse d'entreprise 11 février 2011

    I do apologize for our tardiness. What can I say, we are in the busiest time of our season and am sorry for our neglect to your situation. Please call me and I will set you up with a free one hour service.

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