Came in for an appointment at 8am, they told me it would take around 1:30. It’s been 2:45 and I’m still waiting. I asked and they told me it should be 15 minutes more. That’s a total of 3 hours to change the oil and tires. By far my worst experience. I am now late to work on top of that. I do not understand why they book so many appointments at the same time to then be short-staffed and fall behind. I scheduled my appointment for 8am, this is a waste of my time and beyond disrespectful.