Not sure where to even start on how this went wrong... they cancelled the first day, showed up hours late the next day to the point that they were only there for 1 hour of the 3 hour window. The cleaning that was done wasn't very good and i had to redo a lot of it. Not to mention the hours of cleaning i had to do since they were late. The cleaner was all too eager to leave, and then her rides car broke down they needed a boost to leave... Very ineffective and unprofessional as a whole.