I had a microwave in for warranty service at Abbotsford location for over two months.I discussed the situation with Sarah at the Chilliwack location and she took total control of the issue and had my repaired oven back to me within weeks all the while keeping me informed of the progress.Very impressed with the service!When the oven was returned to me scratched,fellow staff negotiated a fair compensation package.Very happy with the service,I highly recommend this store
Pete K.Lire plus
Jyoti at customer service helped me with setting up delivery and she also explained everything about the warranty credit in detail
Would love to come back againLire plus
Navjot and vikram are really good . They are so kind and helpful. I order some furniture and they come to drop and they set everything and collect all the garbage after set up the furniture thank u guys ?Lire plus
Great experience all around. Murray was very knowledgeable and had some great suggestions and recommendations to help us narrow down our choice.
The delivery was done on time and the guys were in and out in no time. We went over the chairs to check for damage and we tested them, all was great. They cleaned up all the packing materials then were on their way.
? for La-Z-Boy. Lire plus
Our Sales associate Naim Turk was professional, friendly, engaging and thoroughly understood his products. He informed us clearly of all of the options, based on our initial interest and guided us carefully and kindly without "pushing" us into any particular choice.
Naim is a real credit to La-z Boy Furniture company!!
AndreLire plus
Sales and service at this store is excellent! I bought a TV in person there in 2021 and this month again made a purchase from the same department. My salesperson, Raman, was so kind, polite and helpful - she gave me all the info I needed over the phone, and then sent me all the instructions to complete the sale via internet. I also previously spoke to Medha and Sherri by phone in the sales dept. and they were also very helpful and genuinely nice! I would definitely shop at this store again. Lire plus
We just purchased three couches at the Langley Ashley store. Our salesperson was very knowledgeable and helpful. There was no high pressure sales tactics. The store is organized and neat. Appears well run. Lire plus
Love this store! I make a point of going to this furniture store everytime I am in Vancouver. Great rugs, books, candles, sofas, lamps. Lots of cool French antique items.Lire plus
Fabulous , professional, incredibly helpful and warm....As an interior decorator I deal with many, many companies and have loved my shopping experience and suggestions from furnitureland.
I would recommend them over and over again to anyone
Lire plus
Our 35,000 square foot showroom in Surrey offers a huge selection of contemporary, casual, transitional, & traditional styles. Come see us today !plus...Plus de texte
Hedi is a very patient and conscientious salesperson. She really took the time to help me select the right chair . She gave me the space needed to make a very important decision. She has a keen eye for detail and has excellent skills at matching furniture with fabrics. I highly recommend her!
Jadranka MLire plus
I have been frequenting this store for a number of years and love the ever changing variety of goods they carry. I like that they use where possible suppliers and supplies that are local or from other parts of Canada. I have a sofa from them which is perfect. I have a chair I purchased from them and they covered for me. Excellent work in matching the upholstery design, making extra cushions. Currently I have on order bookcases and a desk - all will be made locally.
Vancouver. Customer
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1025 Québec St Suite x2, New WestminsterBCV3M 1K6Itinéraire
Équilibrage de roues, Alignement de roues, Pneu usagé, Pneu de camion, Pneu de tracteur, Entreposage de pneu, Jante, Roue en alliage léger, Pneu de vtt
I want to thank Emil F. specifically for his excellent service. The mattress set I purchased Black Friday proved defective, and went I attended the store and met Emil (not my original salesperson) his first words were that he would take care of everything, and he did. Emil was friendly, efficient and reassuring, explained my options and made recommendations, and it was most appreciated. Emil is an excellent ambassador for the Brick Park Royal.Lire plus
Inviting atmosphere while entering. Theres a huge range of selection with reasonable prices. The sofas we brought is comfy, sturdy and manually build with ease. We had a lot of help from Alzaib (worker from Accents) informing us the best deals and offers we can get. Lire plus
Rob is personable and he’s clearly great at what he does. Loved all of the pieces. My sister bought a desk of reclaimed wood. Not only was it more attractive than ones we saw in a mid century modern style elsewhere online, but it was much more reasonably priced! Lire plus
We are pleased with the service, with one exception: when we exchanged our initial purchase for an upgrade, we didn’t think we should have to pay both a pickup charge and a fee for the second deliveryLire plus
Very organized store and had an awesome experience with my purchase yesterday.. Amit is an experienced and knowledgeable sales person who is very detailed in his work and it helped us to take a good decision.. highly recommended..Lire plus
When I moved back to Vancouver I decided that my fresh start should include new furniture. I spent a LOT of time looking around different stores. Most of the places I went I found the staff were pushy (which is not my style) and followed me around the store but when I went into Scan Design the sales staff were fabulous. Not pushy at all, they didn't stalk me while I was looking around, but yet they were easy to find when I did need some help.
I'm so happy with the furniture that I ended up purchasing. But what I especially love is how patient the staff were with me (I must have made 4 trips back and forth between the store and my townhouse, measuring furniture to make sure it would fit my place). Even better was the fact that the furniture was delivered by probably the most polite delivery-crew I've encountered in my life (and I've moved a lot of times). My delivery was scheduled to be between 10 AM - and Noon, and they were actually there at 9:45.
The day before my furniture was to be delivered, I got a phone call to say that my dining room chairs weren't going to be included but before I could freak out and say "where are my guests going to sit for Christmas dinner" he said "we have 8 replacement chairs for you, I'm sorry that they aren't the colour you ordered. You can keep these chairs until yours arrive. When your chairs come in we'll pick up the loaners and drop off the ones you ordered." I wasn't sure what to expect, but I was so pleasantly surprised to discover that the loaner chairs were the same style that I ordered, they were just the wrong colour. And, they weren't old or used chairs, they were actually new chairs. I didn't have to pay for the loaners or the extra delivery fee. I'm still impressed by the service I received.
If I ever move into a bigger house and need more furniture, I'll definitely be back to Scan Designs.Lire plus
Very good staff in Gary and Ria.Bought all my furniture from the Richmond store at a very reasonable price.Delivery was prompt except for Ashley product which took longer to arrive from California. Delivery guys were super helpful with assembling and setting up in the right places.Definetly sending my friends to this store.Lire plus
Bought a hall tree, among other things, from the Langley location, sadly the back to the tree was damaged when I opened the box. Not a big deal it happens. The staff ( I wish I got her name) was excellent in exchanging the damaged part for a new one they had in stock. Great service and a happy repeat customer. Lire plus
Many types of different furniture available, with many varieties. Good prices, with friendly reps and with delivery. Will recommend them to family and friends! Lire plus
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