Outstanding customer service. Thank you Jackie (store manager) for handling our stationary bike concern so promptly, courteously, and professionally. Much appreciated!Lire plus
I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise! Lire plus
Everytime I go to the Brick I get excellent service. I had to buy a mattress for myself. I am very pleased with the product. Because they didn't tell me about the mattress and bed pick up for 40$, they came today and picked it up for free. Also, they took my old oven for 20$ even though I bought the new one from Leon's and not them. Leon's charges 30$. If you go to the Brick ask for Wanda or Gary. I get very good service from them. They are honest and not at all pushy. Lire plus
My wife, daughter and I were looking for some furniture and appliances, and we were ably assisted by Farouk! He was very accommodating and was of great help. In the end, we bought the sofa set and laundry appliances we wanted!
Lire plus
I have shopped at G. T. stores for over 40 years and been happy about it.
But on line I am frustrated by the notice asking for my postal code every time I try to look for something. It does not work and it cut me off. Please get rid of the notice.
I shop at more than one of your stores not always the same one.
Please get rid of the notice.
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