I couldn’t be more happy with the customer service and the above and beyond commitment that cobra has for it customers. I bought a new Traeger Ironwood 650 and after the first use had the paint pealed. After telling the staff at cobra what had happened, they immediately followed up with Traeger, and called me back the same day to assure me that I could pick up a new grill without issue. Thank you again for the great service and prompt response to my issues. Highly recommend them!!!Lire plus
Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal LakeLire plus
I have found great value patio furniture and glass doors from this place. Staffs were very accommodating also in answering all my queries. I will go back here for sure.Lire plus
Great service began on entering showroom. Christine was courteous and knowledgeable. The follow up was scheduled promptly and Joe and Jonathan arrived on time to measure and prepare estimate. It was a pleasure to interact with this “team”. They were friendly and so easy to talk to. We had every confidence that they would do a good job. They did not disappoint. The whole team went out of their way to accommodate our schedule. Thank you to Efficient Wood and Gas. Gladys and JackLire plus
I just wanted to right a note to let you know that this company is very knowledgeable and they take price in what they sell and what they recommend. They have a huge show room and will help you out with your fireplace needs. I would give them a try you wont be disappointed.Lire plus
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