Staff is honest and very helpful, Pricing is fair as well, they don't charge for unnecessary items. Wish we had know about this place years ago.Lire plus
We have five dogs and have had medically complex ones in the past as well. They keep our fur family well cared for and we never have to remind them about what is what with whom because they are 100% prepared for every appointment. They remind us about things that need doing and call to check when we have a sick family member. The vets and staff are so nice and very professional. I am so happy we interviewed them and were able to secure such excellent, organized and caring health care! Lire plus
Sam's social classes are great fun and great learning for both my puppy and me. The puppy loves to frolic with the other dogs, while Sam gives great tips on how to socialize our dogs. Sam's recommendation of a halter, saved our lives and our hands! Our puppy now trots beside us without pulling. Look forward to taking the obedience classes in the new year!Lire plus
I switched to this vet. And I’m loving it. They know how to do travel forms for my fur baby. They’re understanding and kind when appointments need to be canceled or moved. my furr baby also had teeth surgery here they where so gentle and kind with him. ? would highly recommend this vet Lire plus
I've been going here for 5 years now. Annual check-up for my dog is quick and inexpensive.
They offer discounts to customers who use their kennel services. On average, cheaper than a franchise-store services. Kennel services includes daily walks.
Good location and easy to get to right on Main St with accessible parking.
Overall, I'm satisfied with their services.Lire plus
I just recently picked my dog up from his first stay at Diamond in the Ruff Pet Retreat in Guelph. He came home happy, well fed and sleepy from playing outside. The kennel is on private property with the kennel owners on site all the time. The kennel is designed with a large outdoor wooded area for walks and off leash runs, one indoor playroom and a few outdoor play yards. When I asked to look around the kennel, the girl at the front desk was more than willing to show me every room and area within the kennel. All rooms were clean and nicely air conditioned, and all dogs seemed comfortable and happy. The packages they offer are also a great way to break up the dog's day so that he can have time outside and does not have to be in his kennel all day. I would recommend this kennel for every dog and for all lengths of stay, especially for long trips. I will most certainly be bringing my dog back to Diamond in the Ruff during my next vacation.Lire plus
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