Had a situation with a dog we adopted through them. We finally got it solved, pretty much accidentally, after which they were completely patronizing, they refused to admit any responsibility, wouldn't even listen to our side of the story, and they flat out refused to apologize, even after I directly asked for an apology. After we are done with what we have already been charged for, we will not be stepping through those doors again.
We're truly sorry about the experience you encountered with McKenzie
Veterinary Services. We strive to make sure all of our customers are
satisfied. Thank you again for your feedback.
Par ronnie283
2 janvier 2013
Friendly!
Everyone here is friendly and competent, it's always a good experience whenever I bring my pets in.
I was in recently because my dog came down with an infection, they took excellent care of her and the follow up calls afterwards to check in on her were much appreciated.
I brought in my sick puppy here and had a wonderful experience as always. They treated her with great care and the staff is extremely nice and efficient!