Murray Replaced the thermostat on my Dryer and provided a 3 month warranty. 2 months later, the Dryer was having the same problem. He shows up at 9am without calling in advance or confirming a time. I was not at home and my Wife questioned why he didnt call or let me know what time he was coming so I would be home. Murray got upset, raised his voice and started arguing with my wife with my kids in the house! He then picked up his bag and said Take me to court! I DO NOT RECOMMEND HIS SERVICES
Murray was very prompt with a solution to my GE profile Refrigerator problem. Solved it over the phone. Everyone else wanted to make service call will fees for the next day. My electronics were suggesting a defrost problem. The refrigerator was not. And my problem may still need a call but at least this way we can monitor the situation to see if it is really have a problem or just a re boot of electronics.
Thanks
Vickie
Had a problem with our KitchenAid refrigerator. The drain hose wasn't draining which caused water to pool at the base of the freezer and also the fridge section to freeze. Murray explained over the phone what he thought was wrong, how long it would take to fix and an estimate if all went well. He arrived on time, was courteous, fixed the problem and charged us the original quote. Would definitely use his services again. Highly recommend him.
Very helpful and willing to go the extra distance. Murray said he would be out within the hour (amazing enough) but then phoned me back to discuss the problem further, then called the appliance supplier to get their feedback on the problem, called me back again, gave me a suggestion of what might fix the fridge and said if that didn't work my 20 year old fridge might need replacing. All this with kindness, patience and a sense of humour. Would definitely call again.
I called Murray to fix my washing machine. He scheduled the appointment quickly, arrived promptly and was very knowledgeable. He was very thorough and efficient. I would call him again without hesitation.
