WORST FOOD & SERVICE EVER
A VALENTINE’S DISASTER!! With this special occasion upon us again, I am reminded of our horrible experience at Golf Steakhouse last year! There were 10 of us to celebrate Valentines and an Anniversary. Upon entering the restaurant I was a quite surprised to see that they didn't have much of an atmosphere or decoration for the occasion. It was pretty much bland and unfestive. The hostess did not seat us but rather just pointed into a vague direction for us to find our party. Our table decor matched the bland surroundings, no flowers, no music not even a candle to dress up the table. No indication of any ambience or warmth that this was supposed to be a romantic setting for Valentines at all. Once seated we ordered drinks and I noticed our Cocktails were left sadly undressed without any garnishes at all, not even a straw. We all ordered appetisers, and felt rushed through them, as my dinner came before I had finished mine. Many of us noticed how cold and windy it was around and above us. We started putting on our coats and noticed the cold air vent directly above us, blowing down on our heads and backs. I looked directly in front of us at the wall where we sat, and saw a big Fireplace dead and silent. Not even on for the ambiance, let alone a heat source. Remember it was a very cold mid February Ontario winter! We asked the waitress if they could turn off the air conditioning so we could remove our coats while eating. When we got up to sample the salad bar, we walked by it twice, not noticing the small table of which used to be their name to fame for the largest, grandest, Best Salad bar in town. Not any more by a long shot! We finally had to ask a waitress where it was and she pointed out that we were standing by it! It consisted of a very bland & poor selection of pasta, noodles, some lettuce, some Jell-O, oh did I mention the pasta and more pasta? After staring at it in shock, we all passed on the pasta bar or what used to be called a “Salad Bar" That was an insult to my eyes and appetite. Once I got my Lobster meal, I poured the melted "butter?" on the 2 tails. I took one bite and spit it out into my napkin. This was not only Not Butter but some very over salted margarine!! My mouth was so corroded with salt that I could not rinse it out with the entire glass of water I had to swish and swallow with. Everything I tried to eat or sample after that was numb to my pallet. Everything was tasteless due to the overwhelming salt in my mouth. Who in their right mind serves salted butter (margarine) with Lobster!!!! When I desperately waved down our waitress and explained this terrible mistake, she advised my "Ok fine, I'll return this butter and get you another one, But you're just going to get the same salty stuff we use on all our foods, again. She was right ...I got another dipping cup of salt. I couldn't help but wonder....Are the Owners/Managers aware of this criminal food offense? I was so appalled and sickened to the point I could not eat a thing after that. I did not eat my second tail as I thought I might be able to salvage what was an expensive piece of seafood at home by rinsing the life off of it and try to reheat. It was useless as the salt had completely soaked into the flesh and it was also ruined. I threw it into the garbage! I have never in my life gone to a Steak and Seafood place that drowns their seafood in SALT BUTTER!? and they use this to cook with everything! So imagine if you had a salt diet? Would they tell you that they do this to all your food whether you like it or not? We weren't warned. Beware if you are under Doctors orders to cut down on salt! BEWARE OF UNINFORMED SURPRISES! The waitress became very antsy once we came close to finishing our meals, and seemed to be rushing around us removing every item on our table including the table cloth! Ok we get the hint...We were still drinking our dinner wines to wash out my salt mouth. Maybe I should ask t