A Vacuum Factory Inc

Fixed my vacuum quickly, parts were available, and it works great now. Thanks Bob

I brought my vaccuum in a couple months ago and had no issues with the repair they did under warranty. I had to bring it back for the same reason last week. I received a call, and was told by the manager I would have to replace the new parts they had put in, because he said they're defective. I asked why I should have to pay and he kept referring me to speak with Hoover. When I kept trying to dig a bit deeper, he became rude and disrespectful with me. I asked to speak with the owner and was told