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I, like many others have given this place many chances...due to location, and again and again I am let down. The food is not very good at all, the service is OK, nothing memorable. I honestly believe that blaming your server for a poor quality meal is unfair, they should be rated on the service they provide you. I believe the owner/s need to focus on food quality, not quantity. Just a suggestion - trim your menu down and focus on what few meals you do best or what ppl are drawn to, perfect those and perhaps some of us who have become totally turned off may give you another shot. I find the menu overwhelming to say the least. I will not visit this retaurant again any time soon.
Food here is horrible...its funny about the last review saying they like the gravy because its actually made from a TON of butter and bacon fat...enjoy your heart stopping gravy! ive also seen food dropped on the floor and put back on the plate and served which is DISGUSTING beyond belief. This place should not be open. Theres one cook in the back who has long dirty greasy looking hair with only a dark ball cap on and no hair net which is not acceptable and i see one of the bigger cooks always eating some food with his hands but never washing his hands!!!! so his spit is on our food most likely....GROSS...i have heard talk about how some of their waitresses have paid for their breast implants with money they made there...we as the customers do NOT need to hear that kind of stuff....worst place to eat EVER
I have given this place several chances in the last year. The ONLY good thing they have to me, is the gravy. I usually take my neice and nephew there, for burgers and fries. Every time, the burgers are still red inside, they don;t give us a chance to just order something else or money back, they automatically bring over a new order. The waitresses are all young, with attitude, not very intellegent ( to be generous). The ribs were dry and not very meaty, fries have been both great some days and dry/tough other days, ceasar salad is SOAKED in a vinegarry dressing rather than creamy, staff are a joke. I like the atmosphere and music, and menu choices but always a disappointment. Even the young kids I take there don't like the food, and they eat anything!!! All I want is the gravy, the rest sucks. Oh, battered chicken fingers, not breaded...greasy dried up leather.
When I asked to return order I was informed they do not accept returns and I would get a $4 discount; in turn, I payed a additional $10 for a meal that I could not consume thats hospitality in the finest. BEWARE!!!!!!!!!!
On several occasions we saw the same waitress playing with her hair infront of a mirror in the main restaurant. Then she fixed the hair of another waitress. This goes on all the time. Then they serve food without washing their hands.
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