Centre Médical Métro Monk

Just a terrible clinic! Almost impossible to get a rendez-vous if you don't insist. Online, no possibility to take one (for me), at the phone too, no answer. On place, if you're lucky, you can get one. But... always like a fight to get service from them. I am searching for another clinic. Disappointed about the receptionnists... and not really satisfied about everything else in that clinic.

Almost impossible to talk to anyone on the phone and the website to make an appointment often does not work. Need to make an appointment with personal doctor, IT IS IMPORTANT, help!!! This situation has lasted too long and needs to be changed.My pharmacy mentioned that it is difficult to renew my prescription because the fax is constantly busy. Explanation: we receive lots of faxes, therefore ask the pharmacy to retry. The doctors secretary does not offer any other solution. Terrible staff!

Je me suis présenté à cette clinique ce matin après avoir eu un rendez-vous par le site web de sans rendez-vous...ça fait bizarre à écrire. À part une des 2 dames de la réception qui est vraiment bête et qui riait presque que de moi car elle ne connaissait pas le mot Ambre, qui est le nom de la rue où j’habite...ça été vraiment parfait! Presque pas d’attente, environ 15 minutes, ce n’est rien, infirmière et médecin attentionnés et patients, le Dr Nguyen a fait un diagnostic rapide et précis.

impossible de prendre RV j ai abandonné pour une deuxième fois après une heure d attente au téléphone et le site internet ne fonctionne pas

The secretary for Dr. Saxena is incompetent, rude, and does not do her job. Example: Does not answer the phone, when she does, she will put you on hold for 45 minutes, she is both rude on the phone and in person when I see her for my appointments. This secretary has made me reconsider if I should even keep my doctor because it is too hard to get a hold of anyone.