I wish that I needed to buy vacuums often because the service here is fantastic. I purchased a vacuum years ago from another place because of fancy advertising - never again. I will only ever buy vacuums from BF ONeills. They are honest, friendly, and very knowledgeable. GO TO BF ONEILLS!!!!!Lire plus
I went to Etobicoke Service Centre to replace my Beam electric hose which was 34 years old, and the carpet sweeper. I was also concerned if the unit, which was 15 years old, was working properly. Bill was very helpful and I ended up purchasing a new Beam central vac with all the accessories for a very reasonable price.
Bill came to do the installation. He took the time to explain how the new Rug Master worked, and gave tips to making it last longer. I highly recommend this company. Lire plus
I've come to the Vaccuum Factory for a number of products and vaccuum repair for an 35+++ year kenmore canister vacuum. Great customer service, professional, and reasonably priced. I would recommend, 5 Star rating. A satisfied customer. IngridLire plus
Don knows what he is doing!
It's great to get honest, reliable service.
Old fashion values and service....it's refreshing.
Definitely will be a repeat customer.
John PannozzoLire plus
Danny's replaced the motor on our Hoover Wind Tunnel central vac on the spot. Brilliant!
The store has a huge inventory of parts and provided great service. Much better than other places I tried.Lire plus
First time at The Vacuum Store and it was worth the drive. The owner was very nice, honest, quick and helpful in fixing my Nutone central vac. Fantastic service and even better priced service and merchandise....I ended up buying some house/cleaning items much better priced than what you would find at your local store or online. Lire plus
Awesome I would definitely recommend them to everyone. I had a tough issue with the central vacuum piping in my walls. Luckily I found vacman.ca i highly recommend them for your central vacuum needs.Lire plus
I used them to fix my central vac unit and a light fixture in my house. I cannot talk more highly of them. What an incredible company. They care about every client they deal with. I will continue to use them for years and will recommend them to anyone I can.
DannyLire plus
OMG!! Super helpful & I highly recommend this store. I was able to get a part for my vacuum instead of ordering on-line.The clerk showed me 3 things not listed in my Dyson manual & I left a happy camper! Thank you SO much.Lire plus
I wanted to install a central vacuum system in my house. I called 3 companies, who said it was impossible bc my basement was finished. Luckily my sister-in-law, who had been dealing with Kris for years, told me to call him. Within hours his technician figured out how to install a central vacuum system through the garage and closets, without creating any damage. That was 12 years ago, and every time I need anything, Kris or his staff are here that day, and are always efficient and effective.Lire plus
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