I have a Giant Twist electric bike. Evan worked on my electronics, gears and replaced rusted parts. Very friendly, easy to talk to. Front desk staff also nice on the phone and in person.Lire plus
I bought a bike at the Oakville location in the fall and recently had some issues with the bottom bracket (6mo later). They fixed it under warranty with no issues whatsoever. My experience with their customer service was great. Thanks James! Lire plus
Knowledge, professional, friendly staff, with owners that understand cycling through years of experience and family history with this business. If you race, and don’t know the team here then you are certainly missing out on a huge advantage to your comfort, equipment, and enjoyment of the sport. These guys don’t just sell bikes - they ride, race & train everyday to make sure they understand what to recommend. Product knowledge is top notch - and fitting is a science they have mastered.Lire plus
30+ Years of business, 4 stores in the GTA, best possible staff that use care, consideration and competence in all interactions. Highest Recommendation.Lire plus
I had an amazing experience purchasing my new bike. The owner and sales staff answered all my questions provided a wealth of information, didn’t press me to purchase something out of my means, stay past closing hours and even threw in a few small items. Wonderful experience !!!Lire plus
Bent Rim Cycle is the go to place to get your bike tuned up or repaired in Burlington. George is very knowledgeable and also a avid rider. Quick service and excellent work. Totally recommend.Lire plus
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