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Just awesome the mechanic ensured my car was safe to drive trustworthy is what comes to mind!!
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Family owned and operated for over 40 years. 6 Qualified licensed technicians.
plus...
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We recently bought a used vehicle from Lacombe Ford Keven and his sales team are everything you hoped it would be when buying a dealership. We found them professional, helpful and no pressure to buy anything extra. They simply presented things and left it up to you. The entire experience was excellent, timely and took you seriously as a customer.I wold recommend Lacombe Ford as a place to buy and service your vehicle
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Greetings,
I am sure you get a few complaints through your Customer Service Department.
This not a complaint at all.
I have been a customer at your 67 Street location here in Red Deer for many years. I had a little bit of a difficult time with the Branch 3 or 4 years ago but that has all changed, for the better. The staff are once again helpful and seem interested in my business.
This positive change has, I think, has been a result of a change in branch managers.
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Excellent service and staff. Each person is acknowledged as they come in the door treated with respect. Very efficient and considerate of your time. They still BOOK appointments. Walk-ins are welcome and will be accommodated if not that day.... the next one. Thank you Jason and staff.
Joyce D.
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Very happy with the service I received,they were thorough and quick,the staff were great,pleasant and knowledgeable.
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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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4737 50 Ave, Calmar AB T0C 0V0
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