I switched to PJ's after using one of those big American box store pet shops (you know the one). I find the staff at PJ's knowledgeable and helpful, they are always willing to assist and it is genuine; not fake. I have a giant breed dog, and I feed him a high quality grain free fish diet; PJ's has a wide selection of high quality foods. Their prices are pretty much on par with every other pet shop but they do have a frequent buyers card that gets you a free bag of food after you but ten. I recommend this store.Lire plus
Mike is a wealth of information when it comes to caring for fish, lots of good stuff in the store and if they don't have it, you don't need it.Lire plus
I have left both elderly dogs on medicine & youngsters with energy to burn here & am always pleased with the care that they receive. The dogs’ welfare always comes first. My dogs love to visit here & while I am away I never worry about them. They run right in as if they see it as a great vacation spot! The one rescue dog I had who was frightened of kennel noises got special attention to keep her calm & happy. I have also had my dogs groomed here & they always come out sparkling clean & beautifully trimmed.Lire plus
We are always quick to report poor customer service however I would like to report the wonderful customer service I always receive in the Smith Falls location. Daryl, who served me to-day and the young lady working with him (01/25/19 - 11:40 AM) are the most helpful employees I have had the pleasure of dealing with, each and every visit! They should be complimented on their excellent customer service!Lire plus
Ann is actually a Master Groomer. She is a a respected professional in her field who trains professionals in the lastest products and grooms for any breed of dog. and works with orher professionals.
Ann and her staff, Erica and Chrissy, are always kind and easy on the animals. It's unbelievable how calming a good Groomer like Ann is for an animal who is nervous of being groomed. I always ask her to do my puppies' early grooms to start them right.Lire plus
Kathryn is amazing! Not only do my fur- babies come home looking and smelling fantastic but my double coated dog doesn’t shed between visits! No one has ever been able to do that for him! She knows what she is doing! And they love her! Very professional, most definitely a cut above the rest! Lire plus
Paws Oasis is great!! All the girls are super nice and they are very attentive, letting you know if there is anything about your dog that we should be aware of. Also, if they can handle our very active 100 lb. bouncing baby boy, Gusto, they are certainly the best!!Lire plus
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