I've come to the Vaccuum Factory for a number of products and vaccuum repair for an 35+++ year kenmore canister vacuum. Great customer service, professional, and reasonably priced. I would recommend, 5 Star rating. A satisfied customer. IngridLire plus
Called looking for a belt for a standing vacuum which they didnt carry but the gentleman troubleshooted the problem and walked me through the steps to fix it on my own ... it worked like a charm. A selfless act of service. Will recommend. Lire plus
I wish that I needed to buy vacuums often because the service here is fantastic. I purchased a vacuum years ago from another place because of fancy advertising - never again. I will only ever buy vacuums from BF ONeills. They are honest, friendly, and very knowledgeable. GO TO BF ONEILLS!!!!!Lire plus
I went to Etobicoke Service Centre to replace my Beam electric hose which was 34 years old, and the carpet sweeper. I was also concerned if the unit, which was 15 years old, was working properly. Bill was very helpful and I ended up purchasing a new Beam central vac with all the accessories for a very reasonable price.
Bill came to do the installation. He took the time to explain how the new Rug Master worked, and gave tips to making it last longer. I highly recommend this company. Lire plus
First time at The Vacuum Store and it was worth the drive. The owner was very nice, honest, quick and helpful in fixing my Nutone central vac. Fantastic service and even better priced service and merchandise....I ended up buying some house/cleaning items much better priced than what you would find at your local store or online. Lire plus
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