I LOVE this store! Close to home, convenient, nice staff! Great online ordering service! Great parking! 99% of the time I find what I am looking for!Lire plus
The manager of the Christmas tree department, showed great compassion today when the warranty department refused to do anything for me. She allowed me to exchange a faulty tree used for one Christmas only and did not work when I put it up this year. She made a believer of me in good service and I will remain a loyal customer of Rona. Thank you Shalina, you have made my Christmas!Lire plus
Matt at the RONA in Guelph is awesome. There was a mix up with my order and he went above and beyond to make sure it got sorted out. I would recommend shopping here, I know I will be again!Lire plus
This is the first time I have dealt with this business and I am very impressed. I called in from out of town and required a product to be shipped out to London, ON on a very tight time line. Katie was very helpful with very prompt and efficient communication, quotes, and arranged a special trip to their shipping company to ensure I received the product on-time. It is rare to see this level of EXCEPTIONAL CUSTOMER SERVICE!. Thanks very much, Katie! Kind Regards, Carmen.Lire plus
I love shopping here because the service is always friendly. The store-owner is VERY knowledgeable and the staff always aims to help. Even though this branch moved to Applewood, I take the extra 10 min car drive to reach them. Keep up the great work guys!Lire plus
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